2 days old
2018-09-202018-10-20

Consumer Lending Business Analyst

Bank of Hawaii
Oahu, HI
  • Job Code
    158326

Consumer Lending Business Analyst-1800728
Description

Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!

A day in your life as a Consumer Lending Business Analyst:
Under the direction of the Division Portfolio Manager, this position is responsible for the coordination and implementation of technical solutions to support operational, compliance or product related needs within the division.  The Business Analyst is responsible for system projects from the initial definition, through end user post implementation support and project evaluation.  The Business Analyst will assist in designing and documenting process workflow and make recommendations to enhance operational effectiveness. The Business Analyst will serve as the system functional expert on core application(s) of the division. Additionally, the Business Analyst will assist in managing data to assist with process or policy decisions. If applicable or appropriate, assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  

We’ll give you these important responsibilities…
  • Leverages functional business knowledge to maximize business unit system applications.  Collaborates with key units within the Division and IMSG to achieve established strategic goals and initiatives.  Works with partners to identify and maximize opportunities to use technology to improve product, service or processes.  Provides key system support within the division to successfully execute product or process initiatives.  Closely works with internal and external partners to successfully complete assigned initiatives while effectively managing limited resources.  Analyzes system utilization within the division against the standards and best practices to identify potential process improvements.  Monitors industry trends and recommends necessary technology enhancements or adjustments to achieve greater system efficiency.  Must be able to work nights, weekends, and holidays.  Must be able to move/lift items up to 30 lbs.  Must be able to arrive within various destinations statewide in a timely and efficient manner.   
  • Responsible for business unit project and system management.  Works closely with Project Management Office in managing and guiding the assigned project team. Takes assigned project from original concept through final implementation including identifying and defining functional and reporting requirement.  Collaborates with PMO to ensure business unit needs/requirements are addressed and met within the project schedules, and project plans. Works with PMO  to monitor milestone completion, tracks all phases of the project, provides timely reporting of issues that impact project progress, coordinates actions and resolves conflicts.  Ensures that all tests are conducted and documented according to accepted standards.  Responsible for successful testing, verification and release sign-off.  Ensures employees are trained on changes and that implementation schedules are met.
  • Ensures continuing operational quality by documenting fixes and enhancements and by working closely with internal and external service providers.  Ensures proper tests are performed before accepting releases and updates.  Coordinates and guides business personnel involved in testing, evaluating and validating new functions and applications, and identifies issues with key systems.  
  • Ensures controls, procedures and compliance are within company standards. Creates, reviews and analyzes documentation of the business systems and user needs, including workflow, program functions and key system controls. Ensures compliance with State, Federal and Bank policies and regulatory requirements. Identifies & mitigates key regulatory and operational risks associated with key application system. Ensures full compliance with corporate policies & procedures.  Reviews & tests key system controls. Maintains appropriate documentation & records of system control activity. Understands and implements authority limits & validations.  Oversees change management activity system and business processes.  
  • Ensures data analytics and other initiatives are executed. Develops effective reporting tools for the division. Ensures reliability & integrity of information.  Tests and validates data extracts & reports.  Manages professional and non-professional relationships to maximize the value of our business partners. Ensures appropriate disaster recovery priorities and testing.  Ensures security of information and assets. 
 


Qualifications
…if you come to us with these qualifications…

Education:  
  • Bachelor’s degree from an accredited institution or equivalent work experience.

Experience:  
  • Minimum 6 years of business experience with 2 to 3 years of project management responsibility, preferably in the financial services industry or equivalent work experience.  
  • Demonstrated work experience utilizing business process knowledge and business interpretation skills.  
  • Demonstrated experience understanding critical business drivers.    

Technical Skills:  
  • Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software.  
  • Knowledge of or ability to use Bank software and systems.

Other Job Qualifications:  
  • Demonstrated verbal and written communication skills.  
  • Must be analytical, detail oriented, organized.  
  • Able to meet deadlines and handle multiple priorities. 
  • Knowledgeable of financial practices. 
  • Demonstrated experience developing, documenting and maintaining operational policies and procedures, including the design and documentation of detailed process flows, and the development of operational performance and quality metric standards and reports.


Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking. 

It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Bank Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Sep 6, 2018, 5:06:48 PM
Unposting Date Ongoing

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Consumer Lending Business Analyst

Bank of Hawaii
Oahu, HI

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