1+ months

eSolutions Software Developer - 2000086

Bank of Hawaii
Oahu, Hawaii
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eSolutions Software Developer - 2000086



Bank of Hawaii


In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. Weve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, were embracing change with our new 21st century banking.


Its our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


Does this sound like you?


Are you ambitious?  Want to make a difference in peoples lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as an eSolutions Software Developer:


Under the direction of the Manager, responsible for designing, coding, testing, debugging and documenting new programs and modifications to existing programs from a given set of requirements.  If applicable or appropriate, assists in business units compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.


Well give you these important responsibilities




  • Develops and maintains systems from a given set of requirements.
  • Participates in design, code and configuration reviews.
  • Analyzes, reviews and rewrites programs and systems to increase operating efficiency or to adapt program to new requirements either internally or through a BOH contracted vendor.
  • Ensures system, application configuration, and/or program code produced individually or by vendors adheres to the Banks standards and applicability to business requirements.
  • Provides logic, screen flows, and diagrams depicting data integration and flows from technical specifications.
  • Develops and maintains documentation of all technical development and subsequent revisions.
  • Reuses existing components in new designs and develops new code for reuse.
  • Maintains and enhances third-party software.
  • Plans and executes application and systems installations and upgrades, including security and program configuration and maintenance for business applications and databases in production, development, test and disaster recovery environments.

Production Maintenance


  • Supports the production environment; logs and tracks problems; responds to questions and support requests and ensures the production environment meets service levels established with business units.
  • May lead problem analysis, initiate corrective actions and resolution and ensures status updates are provided to those impacted in support of the Information Technology (IT) Service Level Agreements.
  • Assesses and communicates impact of user problems.  Assigns outstanding problems to the appropriate support group/individual, and ensures priorities and deadlines are established.
  • Performs regular follow-up according to procedures, and confirms resolution with user prior to closing the problem reports.
  • Monitors system performance levels and develops the appropriate alerting and reporting processes.
  • Implements program/system updates and enhancements in accordance with corporate policies and IT standards.
  • Assists in application system updates to current revision levels and ensures that processes are in place such that similar updates are applied to the underlying infrastructure and associated interfaces.
  • Maintains documentation of IT procedures, system configuration standards, maintenance and upgrades.
  • Follows risk management guidelines and procedures.
  • Ensures compliance with applicable BOH policies.



  • Adheres to test plans incorporating Corporate Testing Standards.
  • Independently performs testing activities.
  • Works with business partners and IT teams to identify and define processes for acceptance testing and reviewing results.
  • Participates in design and pre-implementation walkthroughs.
  • Works with Business Partners and IT staff members to provide a test environment.
  • Ensures that testing results are documented and that testing approvals are received.
  • Analyzes problems and ensures resolution.
  • Participates in the development of application recovery plans.
  • Ensures application recovery plans are reviewed, tested, and documented according to corporate policies.


Systems Analysis


  • Provides systems and/or process analysis and design to meet functional and organizational requirements.
  • Provides input and recommends alternative solutions while costing/estimating.

  • Incorporates Bank of Hawaii information security policies and procedures into all system designs.

  • Incorporates the reuse of existing components within designs where feasible and efficient.

  • Supports full systems life cycles which include hardware or software replacement and redesign.


Business Partnership

  • Maintains a positive business relationship with business units and partners.
  • Works with business users to understand their needs and define requirements for new or existing applications and systems.
  • Communicates project status and schedules proactively.


Vendor Management

  • Serves as a primary interface with vendors or other service providers, ensuring maintenance of vendor and Bank relationships.
  • Assists in managing vendor to deliver agreed-upon service levels and delivery commitments related to systems performance.
  • Initiates communication with vendor and, if needed, escalates with vendor management for problem resolution.
  • Assists in the development of Request for Information (RFIs), Request for Proposal (RFPs), and business cases.
  • Participates in evaluation of vendor proposals and performance, taking into account corporate strategy and IT architecture standards.


  • Participates in team events and projects.
  • Educates users on systems and processes, and acts as an IT consultant.
  • Provides cross training with other team members to maintain effective back up.
  • Participates in the evaluation and implementation of new technology. Takes initiative to become educated and knowledgeable on topics that pertain to technology and role.
  • Monitors trends and new developments in specific technologies.
  • Develops and communicates career goals to management, works with management to develop plan for achieving career objectives.
  • Participates in interviews and selection of prospective new staff members.





  • Bachelors degree from an accredited institution or equivalent work experience.


  • Minimum of 1 year of work experience in software development.

Technical Skills:

  • Demonstrated proficiency and expertise with personal computers in a networked environment and with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint)or similar software. 
  • Knowledge of or ability to use Bank software and systems. 
  • Basic knowledge of object oriented programming concepts and relational database design.
  • Basic experience with C#, ASP.NET, MVC, Entity Framework, Javascript, SQL.
  • Basic knowledge of Windows Server Operating Systems and Internet Information Services (IIS).

Other Job Qualifications:

  • Excellent oral and written communication skills. 
  • Effective interpersonal skills and collaborative style to include teamwork and team building ability.  
  • Understanding of contractual agreements.
  • Ability to work independently and drive assigned tasks through to completion.
  • Understands the discipline of business process management.
  • Effective conflict management and negotiating skills.
  • A self-starter with a strong willingness to learn and accept instruction.
  • Capacity to take initiative, and ability to accept change and adapt to shifting priorities.
  • Willingness to identify problems and come up with creative solutions.
  • Willingness to become a 'subject matter expert' in multiple support areas.
  • Possess critical thinking, analytical ability, and problem solving skills. Able to think and react positively and professionally even in stressful situations.
  • Effective time management and prioritization skills.
  • Ability to work flexible hours including holidays, weekends and evenings as needed and assigned.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.


Job Function Information Technology
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Feb 6, 2020, 10:11:52 AM
Unposting Date Ongoing


Jobs Rated Reports for Software Developer

Posted: 2020-02-06 Expires: 2020-04-10
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eSolutions Software Developer - 2000086

Bank of Hawaii
Oahu, Hawaii

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Software Developer
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Median Salary: $102,280

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