1+ months

Home Equity Specialist - 2000010

Bank of Hawaii
Oahu, Hawaii
  • Job Code

Home Equity Specialist - 2000010

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. Weve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, were embracing change with our new 21st century banking. 

Its our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

Does this sound like you?
Are you ambitious?  Want to make a difference in peoples lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!

A day in your life as a Home Equity Specialist:
Under the direction of the Home Equity Processing Manager, responsible for maximizing the sales opportunities for each line/loan processed.  If applicable or appropriate, assists in business units compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  

Well give you these important responsibilities
  • Responsible for application loan processing according to established procedures and timelines. The loan process consists of day to day monitoring of individual assigned loan files by communicating with applicants, internal partners and external vendors to obtain required documents for the lending officer to render a final credit decision.   
  • Provides high level of customer service to applicants, internal partners and vendors throughout the loan process. Servicing standards are set by Home Equity Processing Manager. Timeliness and responsiveness demonstrated via strong organizational and time management skills. Ability to multi-task and successfully monitor the pipeline of applications especially during peak production periods. 
  • Obtains required collateral documentation and organizes documents as requested by the lending officer for file review. Contacts applicants upon receipt of information for clarification as needed.  Follows documentation process of established procedures for ordering property title, property insurance and valuation documents. Reviews the following against Bank requirements: valuation forms, flood zoning determinations, insurance documents, conveyance documents, loan conditions, and other loan forms to ensure that loans are closed in accordance with approval terms and conditions.  
  • Obtain required credit documentation and organizes all documents as requested by the lending officer for file review. Contact applicants upon receipt of information for further clarification as needed. Credit documents to include but not limited to: pay stubs, W-2s, personal tax returns, business tax returns, retirement documents, trust documents etc. 
  • Sends out written communication regarding application status according to established Bank and regulatory guidelines.  Communicates effectively, courteously and proactively with applicants and internal and external partners.

if you come to us with these qualifications

  • High school diploma or G.E.D. and two years post high school education, or equivalent work experience.

  • Minimum 1 to 3 years of sales, real estate lending, or customer service experience. 

Technical Skills: 
  • Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access and Power Point) or similar software.  
  • Knowledge of or ability to use bank software.

Other Job Requirements:  
  • Demonstrated verbal and written communication skills.  
  • Should be analytical, detail oriented, organized.  
  • Must be able to meet deadlines and handle multiple priorities in a fast paced environment with a heavy workload. 
  • Demonstrated effective and efficient team player with excellent interpersonal skills.  
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned. 
  • Must be able to lift/carry up to 25 lbs.  

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Jan 8, 2020, 10:20:15 AM
Unposting Date Ongoing


Posted: 2020-01-08 Expires: 2020-04-17
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Home Equity Specialist - 2000010

Bank of Hawaii
Oahu, Hawaii

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