16 days old

Lockbox Operations Specialist - 2000177

Bank of Hawaii
Oahu, Hawaii
  • Job Code

Lockbox Operations Specialist - 2000177


Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. Weve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, were embracing change with our new 21st century banking.

Its our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


Does this sound like you?
Are you ambitious?  Want to make a difference in peoples lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as a Lockbox Operations Specialist
Under the direction of the Lockbox Operations (LBO) Management team, this position is responsible for performing operational activities of the unit to ensure that services are delivered reliably, accurately, professionally, and in accordance with Health Insurance Portability and Accountability Act (HIPAA) data privacy and security requirements. If applicable or appropriate, assists in business units compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Well give you these important responsibilities 

  • Provides reliable, accurate, and efficient service in a professional manner, meeting all service commitments and standards by processing lockbox payments, including payments to medical associations that may contain HIPAA protected health information. Performs various workflow assignments, including: receiving and sorting incoming work, opening and extracting work, capturing and encoding work, and distribution of output to internal or external customers using appropriate control processes and in accordance with operating procedures.
  • Communicates and works with other shift/cost center staff, internal customers, technical support staff, vendors and responds to requests for information. Provides flexible team support in in meeting required deadlines.
  • Performs all other miscellaneous responsibilities and duties as assigned.

This position requires use of a computer and other standard office equipment (fax, scanner,copier, calculator, telephone), and various department equipment (envelope openers and extractors, image capture devices, scanners)


if you come to us with these qualifications 

  • Education: High School diploma or G.E.D.
  • Experience: Minimum 2 years of banking, item processing, balancing and reconcilement, accounting, or equivalent work experience. Prior experience processing HIPAA protected information is preferred.
  • Technical Skills: Demonstrated proficiency with computers and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Ability to independently operate required equipment after initial training period.
  • Other Job Qualifications: Demonstrated verbal and written communication skills. Detail oriented, analytical ability and math skills sufficient to balance transactions. Able to work independently with frequent interruptions. Must be able to lift/transport up to 50 pounds and be able to stand for extended periods of time. Able to work flexible hours including graveyard shift, holidays, weekends and evenings as needed or assigned.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Mar 12, 2020, 9:59:53 AM
Unposting Date Ongoing


Posted: 2020-03-12 Expires: 2020-04-11
  • Salary Questions

    Find out how your paycheck compares by industry, function, location, and more.

    Check Right Now

  • Tips for ABLE Grads

    From creating the perfect resume to nailing the interview, this article is a must-read before you start your Job Hunt.

    Get Started Now

  • Set Up Your Job Alerts

    Be alerted when a job is posted that fits your professional criteria.

    Set Up Your Alerts Right Now

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Lockbox Operations Specialist - 2000177

Bank of Hawaii
Oahu, Hawaii

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast