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Retail Lending Compliance Officer

Bank of Hawaii
Oahu, HI
  • Job Code
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Retail Lending Compliance Officer-1800206

Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!

A day in your life as a Retail Lending Compliance Officer:
Under the direction of the Retail Lending Compliance Manager, this position is responsible for developing and assisting in the execution of all Retail Lending compliance and operational risk activities, including providing direction to  Retail Lending Compliance Analysts, overseeing the day-to-day compliance and risk activities and programs, developing and maintaining compliance policies and procedures, facilitating the development, maintenance, and monitoring of appropriate compliance-related controls, coordinating and/or monitoring of Retail Lending products, including Credit Card for compliance with consumer laws and regulations, providing compliance support for implementation of product/system enhancements and new or amended laws/regulations, and providing compliance training to bank personnel.  In addition, this position assists the Manager in identifying higher risk compliance and operational activities for Retail Lending, including Credit Card activities (including related delivery channels) and developing and implementing appropriate solutions to mitigate those risks.  Ensures business unit’s compliance with applicable laws, regulations, regulatory requirements, and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering, Bank Secrecy Act and USA PATRIOT Act.  

We’ll give you these important responsibilities…
  • Develops and implements programs to identify and manage compliance risk stemming from laws and regulations that apply to Retail Lending, Credit Card activities, as well as the activities of related delivery channels.  Administers a monitoring program for all Retail Lending, Credit Card products and processes as necessary to ensure compliance.    Assists Manager with identification, solution and monitoring of high risk activity for Retail Lending, Credit Card and related delivery channels as necessary by developing rating and reporting templates to measure and report compliance risk and controls.  Conducts reviews of higher risk compliance or operational risk activities as necessary.
  • Provides compliance guidance for implementation of changes to Retail Lending (including   Credit Card products and services) required by:  1) new or amended laws and regulations; 2) new products/product changes; and 3) system conversions/enhancements. Reviews, rewrites, and approves related change of terms, bank forms, documents and brochures for compliance with applicable laws and regulations.  Assists in business units’ compliance with all regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act, as applicable. 
  • Provides recommendations and guidance to Retail Lending departments to ensure new and existing compliance and risk operating policies and procedures are executable by their respective teams and maintains a high quality experience for customers.  Assists these departments in conducting compliance and risk monitoring and preparing for compliance audits, regulatory examinations, and quality assurance reviews.
  • Coordinates audit findings and compliance issues, responses, and corrective action between the Audit Department, Corporate Compliance, third party vendors and respective business unit managers.  
  • Reviews, and approves written material (circulars, SPM, marketing collateral, statement messages, etc.) for Retail Lending (including Credit Card) and operational changes to ensure compliance with applicable laws and regulations and operational risk management programs, including assisting the Retail Lending Departments with written responses/communication to address complaints received through internal channels or regulatory agencies.
  • Obtains and maintains proficient knowledge of consumer laws and regulations; specifically, all laws and regulations relating to Retail Lending.  Obtains and maintains knowledge of bank services, policies and procedures.

…if you come to us with these qualifications…

  • Bachelor’s Degree from an accredited institution or equivalent work experience.  

  • Minimum 4-5 years of experience in legal/regulatory compliance of banking laws and regulations or equivalent work experience.  
  • Requires general knowledge of accounting principles.

Technical Skills:  
  • Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. 
  • Knowledge of or ability to use Bank software and systems.  
  • Requires working knowledge of complex database systems.

Other Qualifications:  
  • Excellent communication skills, including demonstrated verbal, written, inter-personal and presentation to all levels of management.  
  • Demonstrated ability to explain complex situations in simple terms, analyze and discuss complex issues and offer solutions and alternatives to consumer lending compliance and operational risk issues with any level of staff person.  
  • Must have a general knowledge of accounting principles and an appropriate knowledge of regulatory requirements, best practices, etc. 
  • Demonstrated ability to work independently, think critically, prioritize work and effectively manage time in a multiple project environment with changing priorities and staff. Able to manage change. 
  • Should be an active listener and team player who projects a positive, professional image and promotes team effort. 
  • Able to work flexible hours including holidays, weekends and evenings as needed. 
  • Must be able to provide own transportation and arrive at intended destination in a timely manner or as required. 
  • Travels by air as required.

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking. 

It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Compliance/Risk Management
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Mar 15, 2018, 9:37:37 AM
Unposting Date Ongoing


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Retail Lending Compliance Officer

Bank of Hawaii
Oahu, HI

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Bank of Hawaii
Oahu, hi

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Compliance Officer
24th2017 - Compliance Officer
Overall Rating: 24/199
Median Salary: $66,278

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