24 days old

Trust Administratiion Officer - 2000156

Bank of Hawaii
Oahu, Hawaii
  • Job Code

Trust Administratiion Officer - 2000156


Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. Weve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, were embracing change with our new 21st century banking.

Its our people who help us su

cceed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


Does this sound like you?
Are you ambitious?  Want to make a difference in peoples lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as a Trust Administration Officer
Under the direction of the Section Supervisor or Manager, this position is responsible for the efficient administration of fiduciary and investment accounts, compliant with policies and procedures developed to carry out corporate, division and department objectives and for administering employee benefit accounts as assigned, while maintaining an awareness of compliance/regulatory issues impacting policies and procedures, best practices, and impact of function on customer service. Assists in business units compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. In addition, this position is responsible for conducting sales and relationship management activities utilizing Excellence in Sales/Service (ESS) disciplines and behaviors.

Well give you these important responsibilities

  • Responsible for the administration of Trust Services Group (TSG) accounts within regulatory and compliance requirements. Primarily responsible for regulatory reviews, issue resolution, review and approval of transaction processing, doc prep for Investment Policy renewals, and daily account administration needs. Client contact is limited to verification and authentication of client requests.
  • Ensures adherence to company and department policies regarding account administration, administrative reviews, overdrafts, distributions, etc. Evaluates negotiated fee arrangements for appropriateness, and limits Errors & Omissions to goals set by Manager.
  • Works closely with and leverages rest of TSG operations teams to ensure accurate and efficient client service. Supports client servicing team to ensure client experience is in alignment with Bank strategy.
  • Coordinates and completes special projects as required. Represents Trust Operations working on and coordinating inter-departmental projects/teams. Conducts research and analysis, recommends alternatives, develops task plans, and ensures implementation. May deliver presentations to internal groups.
  • Performs all other miscellaneous responsibilities and duties as assigned.
This position requires use of a personal computer and other standard office equipment (typewriter, fax, copier, calculator, telephone).


 if you come to us with these qualifications

  • Education: Bachelors degree from an accredited institution, preferably with a business-related major, or equivalent work experience.
  • Experience:
    • Level I: Minimum 5 years of experience administering employee benefit accounts, 5 years of experience administering employee benefit and other related trust accounts, or equivalent work experience.
  • Requires familiarity with and ability to gain a working knowledge of laws, regulations and legal requirements relating to employee benefit and related trust accounts.
  • Technical Expertise: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
  • Other Job Qualifications: Demonstrated verbal and written communication skills. Must be analytical, detail oriented, organized. Must be able to meet deadlines and handle multiple priorities. Must be a self-starter with the ability to work independently. Should have effective interpersonal skills, a customer service orientation and collaborative style which includes teamwork, conflict management, negotiating and problem solving skills. Able to work flexible hours including holidays, weekends and evenings as needed or assigned.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Mar 4, 2020, 3:20:27 PM
Unposting Date Ongoing


Posted: 2020-03-04 Expires: 2020-04-10
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Trust Administratiion Officer - 2000156

Bank of Hawaii
Oahu, Hawaii

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