2 days old

Trust Administrator - Estate Settlement

Bank of Hawaii
Oahu, HI
  • Job Code

Trust Administrator - Estate Settlement-1700976

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change.  We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now, we’re embracing change with our new 21st century banking.


It’s our people who help us succeed in offering first class service and products to our customers.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.


Does this sound like you?
Are you ambitious?  Want to make a difference in people’s lives?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?   If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  Here you can be at the forefront of whatever you do. Welcome to your tomorrow!


A day in your life as a Fiduciary "Trust" Administrator

Under the direction of the manager, this position supports Account Officer(s) in the relationship building and administration of accounts where the bank is acting as trustee, personal representative, conservator, guardian or agent.  Oversees daily operational activities of accounts as well as provide the highest level of customer service to clients, attorneys, CPA’s, beneficiaries and other wealth advisors related to these accounts.  Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  In addition, this position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.


We’ll give you these important responsibilities…

  • Acts as liaison between clients, officers and other ISG support units in researching/responding to requests for information (e.g. knowledge and understanding of documents to handle discretionary distributions, tax planning, trust funding, trust termination, etc.)
  • Accomplishes day-to-day account administration activities, including, but not limited to, having the responsibility of daily reports, account set-ups, deposits and withdrawals of cash and assets, and requesting investment trades.  Prepares various memos, reports, budgets, and internal and external correspondence, as appropriate.
  • Partners with and assists officer in recognizing issues and errors, research and resolution of issues, and follow through to ensure client’s satisfaction and to prevent recurrence.
  • Annually reviews all assigned accounts for compliance with document requirements and with company and department policies and procedures.  Actively ensures compliance with all Private Banking Policies and Procedures, the Bank of Hawaii Code of Business Conduct & Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements.
  • Keeps informed of current bank policies and procedures, federal laws and regulations, etc., by attending and participating in Personal Trust monthly meetings and through the use of TPROC, TPOL, RegU and Blueflash.
  • Performs all other miscellaneous responsibilities and duties as assigned.



…if you come to us with these qualifications…



  • College degree or equivalent work experience.



  • Minimum of 1-2 years related work experience.

Technical Skills:

  • Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word and Excel) or similar software. 
  • Knowledge of or willingness to learn banking-related software such as PC Mobius, Metavante, Advantage and BLUE360.


Other Job Qualifications:

  • Excellent verbal, written and interpersonal communication skills.
  • Ability to work independently.
  • Well developed analytical and problem solving skills.



All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.


Job Function Banking Sales/Services
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Nov 24, 2017, 7:38:54 AM
Unposting Date Ongoing


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Trust Administrator - Estate Settlement

Bank of Hawaii
Oahu, HI

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Oahu, hi

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